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Proper Plans Privacy Policy

Type of Information We Collect:

We gather, receive, and securely store various types of information provided by users on our website or through other means. This includes:

  • Information entered on our website or shared with us, such as name, email, password, and communication content.

  • Internet Protocol (IP) address used to connect your device to the internet.

  • Login credentials.

  • Computer and connection details.

  • Purchase history.

  • Session information, like page response times, duration of visits, page interactions, and browsing methods.

Additionally, we collect personally identifiable details like name, email, password, payment information (including credit card details), comments, feedback, product reviews, recommendations, and personal profiles.

How We Collect Information:

During transactions on our website, we collect personal information provided by users, such as name, address, and email. This information is used solely for the purposes explicitly stated.

Why We Collect Information:

We collect both non-personal and personal information for the following reasons:

  • To operate and improve our services.

  • To provide customer assistance and technical support.

  • To communicate with users for service-related notices and promotional messages.

  • To generate aggregated statistical data for service enhancement.

  • To comply with applicable laws and regulations.

Storage and Handling of Personal Information:

Our website is hosted on Wix.com, which provides secure data storage and applications. Your data is stored on protected servers behind firewalls. Payment gateways adhere to PCI-DSS standards for secure credit card handling.

Communication with Site Visitors:

We may contact users regarding their accounts, issue resolutions, fee collection, surveys, updates about our company, or to enforce agreements, via email, telephone, text messages, or postal mail.

Withdrawal of Consent:

Users can withdraw consent for data processing by emailing us at jake@properplans.co.uk.

Privacy Policy Updates:

We reserve the right to modify the privacy policy, with changes taking immediate effect upon posting on the website. Material changes will be notified to users.

Questions and Contact:

For inquiries about accessing, correcting, amending, or deleting personal information, users can reach out to us at jake@properplans.co.uk.

 

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